Business
July 6, 2017
United’s Latest Customer Service Disaster
The rough stretch for the airline that took over Houston-based Continental continues.
Continental Airlines
Business
October 21, 2015
Up in the Air
Five years later, Houston is still mourning the loss of Continental Airlines.
Business
December 1, 2004
Gordon Bethune
“It isn’t about cheap. You can make a pizza so cheap nobody will eat it. You can make an airline so cheap nobody will fly it. It’s about the product.”
Business
May 31, 1998
Plane Spoken
The man who runs Continental Airlines is a rough-and-tumble Navy ex who talks more like a maintenance man than a corporate chief-but Gordon Bethune knows what he’s doing, and he gets results.
Style & Design
January 1, 1997
Trinh Pham
Why hire an architect, an interior designer, a graphic designer, and an image consultant when one person can do the whole job? That’s the idea 29-year-old Trinh Pham has been building on since she earned an architecture degree from the University of Houston in 1991. Her first big job had