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Why is there a paywall?
Please read our announcement published February 20, 2019.
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What is included in a digital subscription?
A digital subscription provides unlimited access to all of Texas Monthly’s web-only content, including archive issues, our wealth of BBQ, food, and drink reviews, breaking news on the border, the Lege, and the other big story lines of the day, and much more. Your subscription also includes instant access to digital issues on our mobile app.
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Texas Monthly Mobile App and Digital Access
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You can access your digital issues on any iOS or Android mobile device. For more information on devices we support as well as other reading platforms, please visit our Texas Monthly mobile app page.
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I purchased a digital subscription through iTunes/Google Play/Kindle. Do I have access to texasmonthly.com?
No, iTunes, Google Play, and Kindle subscribers do not have access to Texas Monthly’s print or online content at this time. To gain access, check out our current subscription offers.
When I tried to link my subscription online it says “This subscription was purchased through a 3rd party”. Why is not linking?
If you ordered your subscription from a 3rd party (an agency), you do not have access to our website. Our agencies have rights over your information and most offer print-only. Please view our current subscription offers if you would like access to the site and app.
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Account and Subscription Questions
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Immediate digital access is available online and through our iOS and Android apps. For instructions on accessing your digital issue, please visit our mobile app page.
For print subscriptions, please allow approximately 4 to 6 weeks for your first issue to arrive.
How do I update my mailing address for my print subscription?
You can view and update all of your contact information in your Texas Monthly customer service portal. If you would like to change your address, select the “change address” tab to update your mailing address. Please allow 4 to 6 weeks for your address change to take effect. Or, you may email us with the subject line “Change of Address” at [email protected]. Please be sure to send us your full name, old mailing address, and your updated mailing address along with your account number if you have it.
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To find out when your subscription expires, please log in to your Texas Monthly customer service portal. In your customer dashboard, you will see your current active subscription as well as the month that your subscription expires. If you do not see your active subscription when logging in, please email us at [email protected]. Please provide us with your email, full name, and mailing address.
If you receive the print magazine, your last issue will be listed on the mailing label.
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Your subscription account may not be properly linked to your online profile. Please contact us at [email protected] and provide your email, full name, and mailing address so we may correct the issue. If you have recently changed your mailing address, please provide us with your old address as well.
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If you know you have an online account, you can try resetting your password by providing the email address associated with your online profile. (If you do not have an online account, please register for one now). Once you receive the password recovery email, please click the link and follow instructions to reset your password. If you are still unable to login, please contact us at [email protected].
One of my issues did not arrive. How can I request another?
Please allow 4 to 6 weeks for each issue to arrive. Please note that out-of-state subscriptions can take an extra week to arrive. If your print issue still has not arrived, please email us at [email protected]. Please be sure to include your full name, mailing address, and issue request.
We also recommend confirming your mailing address through your Texas Monthly customer service portal or by calling us at 1-800-759-2000 (U.S. only).
My magazine arrived damaged. How do I request a replacement?
Oof—we’re sorry about that! Please email us at [email protected] with your full name, mailing address, and issue request, and we’ll happily send you a magazine replacement.
I would like to purchase a Texas Monthly back issue. How can I do so?
Thank you for your interest. For more information, please visit our back issue page here.
What is the cancellation and refund policy?
We hope you do not cancel, but if you do, we are happy to refund you for any unmailed issues of your paid subscription. Please call us at 1-800-759-2000 (U.S. only). If you do decide to cancel, we want to hear about why you left. Please give us your feedback at [email protected]. For account-related inquiries, contact us at [email protected].